Fast, Dedicated Support

Get Computer Help Right When You Need It

With Norton One, you get much more than software. You also get exclusive access to a dedicated team of member support experts who only serve Norton One members. They are available to provide the computer help you need, 24/7/365—in two minutes or less (estimated).

How It Works

When you call Norton One member support and give us your member number, we instantly know who you are. We know the computers and devices you have and how youʼre protecting them. We can check them remotely to make sure that our software is working correctly. We can also see a history of any problems you may have had in the past. In other words, we know who you are and are ready to provide the PC support and other help you may need.

Still Have Questions?

With Norton One support, you can always get computer help by phone or web chat. You can even leave a callback number on our website, and our experts will get back to you as soon as possible. They will not only answer questions about the security products you have, but they can also advise you on keeping you and your family safe. They can even check for and remove viruses remotely if you’re concerned you may have a problem.